Client Center
Request a Policy Change
Add a vehicle or driver, update your address, or adjust your coverage and limits. Tell us what changed and we will take it from there.
What does an independent insurance agency do?
We represent you, not one insurance company. We gather your information once, then compare coverage and price across the carriers we hold contracts with. You get choices, and one agent handles the paperwork.
Which types of insurance does Aubert offer?
We write 13 personal lines, including home, auto, flood, boat, and life. We write 15 commercial lines, including business owners policies, general liability, workers compensation, and commercial property.
Do I need flood insurance in St. Tammany Parish?
Your homeowners policy excludes flood, and much of the Northshore has flooded outside mapped high-risk zones. Lenders require it inside those zones. We check your flood zone and quote NFIP and private options.
Which states are you licensed in?
We hold licenses in Louisiana, Mississippi, Florida, and Texas. License numbers appear in the footer of every page on this site.
How do you find me a competitive rate?
We take your details once and market them to the carriers and wholesale brokers that fit your risk. We compare the offers, explain the differences in coverage, and recommend the strongest fit.
How do I file a claim or request a certificate?
Call the office or use the Client Center on this site. We report the claim, follow the adjuster, and send certificates of insurance to whoever needs them.
1
Moving house
Your new address, the date you move, and whether anyone new is living there.
Before You Start
What we need, by type of change
Find the row that matches. Sending these details up front usually saves a phone call.
Moving house
Your new address, the date you move, and whether anyone new is living there.
Buying a vehicle
Year, make, model and VIN. Tell us who will drive it, and the lender's name if it is financed.
Selling or removing a vehicle
Which vehicle, the date it went, and whether it was sold, traded or totalled.
Adding a driver
Their full name and their relationship to you. We will take their date of birth and licence number on the phone.
Removing a driver
Their name, the date, and whether they still live at your address.
Changing coverage or limits
What you want changed, and roughly what you are trying to achieve.
Adding a mortgagee or lienholder
The lender's exact legal name and full mailing address, copied from their letter.
Adding or removing a named insured
Who, the date, and the reason: a marriage, a divorce, a new business partner.
Renovations or a new roof
What was done, when it was finished, and roughly what it cost.
Not on this list? Use the form anyway and tell us in your own words.
Covington & Slidell Independent Insurance Agents
Contact Us
We will get back to you as soon as possible.
Please try again later.
Tell us what changed
Contact Us
We will get back to you as soon as possible.
Please try again later.
What happens next
- We check the holder details against your policy.
- We issue the certificate or tell you what is missing.
- We send it where you asked, with a copy to you.
Requesting the same holder as last time? Say so in the project reference field and we will pull the details from the last one.
Prefer to call?
Covington (985) 892-3101
Slidell (985) 641-0520
What does an independent insurance agency do?
We represent you, not one insurance company. We gather your information once, then compare coverage and price across the carriers we hold contracts with. You get choices, and one agent handles the paperwork.
Which types of insurance does Aubert offer?
We write 13 personal lines, including home, auto, flood, boat, and life. We write 15 commercial lines, including business owners policies, general liability, workers compensation, and commercial property.
Do I need flood insurance in St. Tammany Parish?
Your homeowners policy excludes flood, and much of the Northshore has flooded outside mapped high-risk zones. Lenders require it inside those zones. We check your flood zone and quote NFIP and private options.
Which states are you licensed in?
We hold licenses in Louisiana, Mississippi, Florida, and Texas. License numbers appear in the footer of every page on this site.
How do you find me a competitive rate?
We take your details once and market them to the carriers and wholesale brokers that fit your risk. We compare the offers, explain the differences in coverage, and recommend the strongest fit.
How do I file a claim or request a certificate?
Call the office or use the Client Center on this site. We report the claim, follow the adjuster, and send certificates of insurance to whoever needs them.
Policy Changes
Questions people ask
When does my change take effect?
On the date we confirm it, or on the future date you asked for. Nothing changes until we confirm it with you in writing.
Will this change what I pay?
Some changes do and some do not. We will tell you what a change does to your premium before anything is finalised, not after.
Can you backdate a change?
Usually not. Your carrier sets the effective date, and it is rarely earlier than the day the request reaches them.
Can someone else request a change on my policy?
It depends on the change. We may need to confirm it with the named policyholder before we send it to the carrier.
What does an independent insurance agency do?
We represent you, not one insurance company. We gather your information once, then compare coverage and price across the carriers we hold contracts with. You get choices, and one agent handles the paperwork.
Which types of insurance does Aubert offer?
We write 13 personal lines, including home, auto, flood, boat, and life. We write 15 commercial lines, including business owners policies, general liability, workers compensation, and commercial property.
Do I need flood insurance in St. Tammany Parish?
Your homeowners policy excludes flood, and much of the Northshore has flooded outside mapped high-risk zones. Lenders require it inside those zones. We check your flood zone and quote NFIP and private options.
Which states are you licensed in?
We hold licenses in Louisiana, Mississippi, Florida, and Texas. License numbers appear in the footer of every page on this site.
How do you find me a competitive rate?
We take your details once and market them to the carriers and wholesale brokers that fit your risk. We compare the offers, explain the differences in coverage, and recommend the strongest fit.
How do I file a claim or request a certificate?
Call the office or use the Client Center on this site. We report the claim, follow the adjuster, and send certificates of insurance to whoever needs them.
Rather talk to a person?
Call the office that handles your account, or email the team.
Covington
614 E. Boston St.
Covington, LA 70433
Hours Mon to Fri, 8:30 AM to 4:30 PM
