Covington & Slidell
Report a Claim
Here is the fastest way to get your claim moving.
2
Outside office hours?
[CONFIRM — after-hours claims wording]
1
Is anyone hurt, or is the property unsafe?
Call 911 first. Everything else can wait.
2
During office hours
Call the office that handles your account and we will start it with you.
What does an independent insurance agency do?
We represent you, not one insurance company. We gather your information once, then compare coverage and price across the carriers we hold contracts with. You get choices, and one agent handles the paperwork.
Which types of insurance does Aubert offer?
We write 13 personal lines, including home, auto, flood, boat, and life. We write 15 commercial lines, including business owners policies, general liability, workers compensation, and commercial property.
Do I need flood insurance in St. Tammany Parish?
Your homeowners policy excludes flood, and much of the Northshore has flooded outside mapped high-risk zones. Lenders require it inside those zones. We check your flood zone and quote NFIP and private options.
Which states are you licensed in?
We hold licenses in Louisiana, Mississippi, Florida, and Texas. License numbers appear in the footer of every page on this site.
How do you find me a competitive rate?
We take your details once and market them to the carriers and wholesale brokers that fit your risk. We compare the offers, explain the differences in coverage, and recommend the strongest fit.
How do I file a claim or request a certificate?
Call the office or use the Client Center on this site. We report the claim, follow the adjuster, and send certificates of insurance to whoever needs them.
What to have ready
None of this is required to start. Send what you have.
Your policy number, if you can find it
The date and rough time the loss happened
Where it happened
What happened, in your own words
Send us the details
Covington & Slidell Independent Insurance Agents
Contact Us
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Report a Claim
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What happens next
- We confirm we have your details.
- We open the claim with your carrier.
- Your adjuster contacts you directly.
Prefer to call?
What does an independent insurance agency do?
We represent you, not one insurance company. We gather your information once, then compare coverage and price across the carriers we hold contracts with. You get choices, and one agent handles the paperwork.
Which types of insurance does Aubert offer?
We write 13 personal lines, including home, auto, flood, boat, and life. We write 15 commercial lines, including business owners policies, general liability, workers compensation, and commercial property.
Do I need flood insurance in St. Tammany Parish?
Your homeowners policy excludes flood, and much of the Northshore has flooded outside mapped high-risk zones. Lenders require it inside those zones. We check your flood zone and quote NFIP and private options.
Which states are you licensed in?
We hold licenses in Louisiana, Mississippi, Florida, and Texas. License numbers appear in the footer of every page on this site.
How do you find me a competitive rate?
We take your details once and market them to the carriers and wholesale brokers that fit your risk. We compare the offers, explain the differences in coverage, and recommend the strongest fit.
How do I file a claim or request a certificate?
Call the office or use the Client Center on this site. We report the claim, follow the adjuster, and send certificates of insurance to whoever needs them.
What to do in the meantime
A few general steps while the claim gets started.
Keep everyone away from anything unsafe: a damaged roof, standing water, or a downed line.
Stop further damage if you safely can. Cover a broken window, shut off the water.
Keep damaged property until it has been seen. Do not throw it out.
Keep receipts for anything you spend because of the loss.
Your policy and your carrier decide what is covered. Call us if you are unsure about any of this.
What does an independent insurance agency do?
We represent you, not one insurance company. We gather your information once, then compare coverage and price across the carriers we hold contracts with. You get choices, and one agent handles the paperwork.
Which types of insurance does Aubert offer?
We write 13 personal lines, including home, auto, flood, boat, and life. We write 15 commercial lines, including business owners policies, general liability, workers compensation, and commercial property.
Do I need flood insurance in St. Tammany Parish?
Your homeowners policy excludes flood, and much of the Northshore has flooded outside mapped high-risk zones. Lenders require it inside those zones. We check your flood zone and quote NFIP and private options.
Which states are you licensed in?
We hold licenses in Louisiana, Mississippi, Florida, and Texas. License numbers appear in the footer of every page on this site.
How do you find me a competitive rate?
We take your details once and market them to the carriers and wholesale brokers that fit your risk. We compare the offers, explain the differences in coverage, and recommend the strongest fit.
How do I file a claim or request a certificate?
Call the office or use the Client Center on this site. We report the claim, follow the adjuster, and send certificates of insurance to whoever needs them.
Rather talk to a person?
Call the office that handles your account, or email the team.
Covington
614 E. Boston St.
Covington, LA 70433
Hours Mon to Fri, 8:30 AM to 4:30 PM



